INTRODUCTION

This Privacy Policy document is designed to explain how TQV Private Limited (BPTW Best Place To Work® brand) and its affiliated companies or brands (collectively, “we” or “us”) use the personal data we collect through our website and mobile applications (referred to as the “Platform”).

The Platform is operated by TQV Private Limited, a company whose office is at 3rd Floor, Shubham Complex, SadhuVaswani Road, Rajkot – 360005, Gujarat, India. TQV Private Limited has a registered number of 68028, CIN U74140GJ2011PTC068028, and its GST number is 24AAECT0760D1ZS.

This Privacy Policy is designed to inform you about how we use your personal data collected through our website and mobile applications, referred to as the “Platform”. It specifically explains our information collection practices on the Platform, detailing the types of information we collect regarding visitors to the Platform and the ways in which we may use that information.This Privacy Policy applies to all visitors and users of the Platform. This includes you and your use of the Platform’s interactive features or downloads. Specifically, it covers features or downloads that:

We own or control.
Are available directly through the Platform.
Interact with the Platform, including those used through social media, where this Privacy Policy is applicable.

Please also note that your use of the Platform is governed by our Cookie Policy and Terms of Use, which you should review in addition to this Privacy Policy.

CONTENTS OF THIS PRIVACY POLICY

What information does the Platform collect?
What is our cookie policy?
How do we use the information collected?
Do we use your information for marketing purposes?
How and when do we disclose information to third parties?
What about my own user generated content?
How do I change my information and communications preferences?
What about third party information collection techniques?
How long do we keep your data?
What about security, storage and international transfer?
What about changes to the privacy policy?
What are your rights?
What about contacting us for information or to make a complaint?

GENERAL TERMS

1. What information does the Platform collect?

1.1 We may collect and process the following data from and about you:

information collected as part of any registration or interaction with the Platform, through information collection forms. This includes information included within comments that you post on the Platform. The information that we collect includes your display name (which may be a pseudonym or your name), designation, title, name, gender, birth date, address, e-mail address, password, phone number, other relevant contact details;
demographic information about you, such as your industry sector. This type of information is specifically collected in a way that does not personally identify you. The Platform gathers this non-personally identifiable demographic data through various forms and in different sections across the Platform.
information collected as part of your visits to the Platform;
details of your use of products or services used in connection with the Platform;
details of any e-mail correspondence or any other social media interactions that you have with us; and
cookie or other tracking information collected.

2. What is our cookie policy?

2.1. Please click here for further information on our Cookie Policy.

3. How do we use the information collected?

3.1. We may use your information that we collect about you:

To improve the Platform, its products, or services. This also includes the ability to customize your experience on the Platform and to provide you with specific content that is most relevant to your interests or needs.
To contact you regarding your use of the Platform. Additionally, the Platform reserves the discretion to contact you about any changes made to the Platform or its policies.
For our own internal operations and management.
For specific purposes that were explained to you when you provided the information, or for any other uses that are outlined elsewhere in this Privacy Policy.
To deliver information, products, or services to you, and to process any transactions you have either requested or agreed to receive. This includes, for example, sending you electronic newsletters or providing you with marketing materials.
To allow you to engage with the various features available on the Platform.
To handle your registration with the Platform, which involves confirming that your provided information is current and accurate.
To recognize you as the person who wrote any comments that you submit for posting on the Platform.
To ensure that content on the Platform is presented in the most effective manner for you and for your computer or mobile device;

3.2 To enhance the Platform’s appeal and utility for you, the information collected from you when you use the Platform or request additional products or services may be utilized for our own advertising and market research efforts.

3.3 We may share information that does not personally identify you. This type of data includes examples such as aggregated user statistics. This non-personally identifiable information can be shared with third parties, including through third-party applications. For additional information regarding the collection techniques employed by third parties, please refer to Section 8 of this Privacy Policy.

4. Do we use your information for marketing purposes?

4.1 To the extent allowed by law, the Platform may use your data to contact you via electronic mail (email). The purpose of this contact is to provide you with information regarding products, events, and services that may be of interest to you. Importantly, the Platform will offer you a clear opportunity to decline or “opt-out” of receiving such information if you prefer not to.

4.2 We may allow certain third parties to use your data to contact you via email. This contact would be to provide you with information about products, events, and services that might interest you. This is only done if you have given your explicit consent for such use. Should you prefer that neither the Platform nor these third parties use your data in this manner, you can inform us of your decision by sending an email or by using the form where your data was originally collected.

4.3 We may also contact you by phone or standard mail, with the method of contact depending on your preferences

5. How and when do we disclose information to third parties?

5.1. We may share the information we have collected about you, including personal data, as follows:

We may use the services of third parties to assist it in specific functions, such as email marketing, managing call centres, or hosting its website. In certain situations, these third parties may be provided with your information.
Your information may be shared with our parent company, subsidiaries, and other affiliated companies or brands for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner, or operator of the Platform or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets, or other organizational change, including during any due diligence process.
We may disclose your information to the fullest extent permitted by applicable law. This disclosure may occur: (i) To satisfy any applicable law, regulation, subpoenas, governmental requests, or legal process, if, in the Platform’s good faith opinion, such disclosure is required or permitted by law. (ii) To protect and/or defend the Platform’s Terms of Use or other policies that apply to the Platform, including the investigation of any potential violations of those terms or policies. (iii) To safeguard the safety, rights, property, or security of the Platform itself or of any third party. (iv) To identify, stop, or otherwise resolve issues related to fraud, security breaches, or technical problems. Furthermore, to the fullest extent permitted by applicable law, the Platform may use IP addresses to identify users. This can be done in cooperation with third parties such as copyright owners, internet service providers, wireless service providers, and/or law enforcement agencies. This cooperation includes disclosing such user identification information to these third parties, all at the Platform’s discretion. Importantly, such disclosures may be carried out without notice to you, to the fullest extent permitted by applicable law.

6. What about my own user generated content?

The Platform allows you to submit various types of content, such as ideas, writings, data, questions, comments, or suggestions, which are collectively referred to as “User Content”. This User Content may also include your Personal Information.It is important to be aware that any User Content you post publicly on the Platform is not confidential. This means that we (the Platform operator) or others may reproduce, publish, distribute, or otherwise use your User Content. This use can occur both online and offline, and in any media or format that currently exists or may be developed in the future. When you post User Content publicly, it is important to understand that others may have access to this content and could share it with additional third parties across the Internet. This includes any personal data you choose to include. Therefore, we urge you to think carefully before deciding what information you share publicly, especially your personal data, within your User Content. Please note that we do not control who accesses the information you choose to make public. Consequently, we cannot guarantee that those who access this publicly available information will respect your privacy or keep it secure. When you publicly disclose, share, or upload information to the Platform, be aware that our Privacy Policy’s obligations do not apply to that specific content. Furthermore, we are not responsible for the accuracy, use, or misuse of any content you disclose or receive from third parties through the Platform.

7. How do I change my information and communications preferences?

7.1 You have the right to request the removal of your personal information from our Platform and/or databases. Additionally, upon written request, you may access your information or ask us to correct any inaccurate details about you.

7.2 You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.

7.3 You can cancel or change the communications you’ve chosen to receive from the Platform by following the unsubscribe instructions included in the relevant emails.

8. What about third party information collection techniques?

This Privacy Policy does not apply to applications, technologies, or websites owned and/or operated by other parties (such as app developers, third-party advertisers, or third-party ad servers), even if they use our technology to collect or store information. This includes third parties that embed our technology in their apps or ads to facilitate download tracking or ad serving. While our Privacy Policy does not cover these external entities, we do work with these third parties to ensure you are provided with the necessary information and an opportunity to make your choice regarding their data practices. Therefore, you should review the relevant third party’s terms of use, privacy policy, permissions, notices, and choices regarding their specific collection, storage, and sharing practices.

9. What about security, storage and international transfer?

9.1. You can get information about data stored on a host server from the IP address which is connected to our website

9.2 We implement commercially reasonable safeguards to help protect and secure your personal data. However, it’s important to understand that no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed. This means that while we take significant steps to protect your data, absolute or perfect security cannot be assured.

9.3 When you sign up for the Platform, you may be asked to create a password. You are solely responsible for keeping your password confidential. You agree not to use another user’s account, username, email address, or password at any time, and you agree not to disclose your password to any third party. Should you suspect any unauthorized use of your account or access to your password, you agree to notify us immediately.

9.4 Please be aware that information we collect, including your personal data, may be transferred to, processed and stored outside of India. The data protection laws in such jurisdictions may differ from those of the country in which you are located, and your personal data may be subject to access requests from governments, courts, or law enforcement in those jurisdictions. We take commercially reasonable steps to ensure that your data is treated securely, including entering into appropriate data transfer agreements. We may also share personal data as set forth below:

by transfer to other TQV Group companies or brands where it is necessary to meet the purpose for which you have submitted the information; and
by transfer to third party agents and subcontractors which perform certain functions on our behalf, such as picking up and delivering samples, fulfilling inspection orders, sending email, removing repetitive information from client lists, analysing data and processing credit card payments. These parties only have access to such information as necessary to perform their functions and may not use it for any other purpose.

10. How long do we keep your data?

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specific retention periods for different categories of your personal information are detailed in our retention policy.

When determining the appropriate retention period for personal data, we consider several key factors:

The amount, nature, and sensitivity of the personal data.
The potential risk of harm that could result from the unauthorized use or disclosure of your information.
The purposes for which we process your information, and whether those purposes can be achieved through alternative means.
All applicable legal requirements.

11. What about changes to the Privacy Policy?

We reserve the right to modify or add to this Privacy Policy at any time without prior notice. When we do this, the revised policy will be referred to as the “Updated Privacy Policy”.You agree that we may notify you of any Updated Privacy Policy by posting it on the Platform, making it accessible via a link on the homepage. Your continued use of the Platform after the Updated Privacy Policy has been posted (or engaging in any other conduct we may reasonably specify) will signify your agreement to the terms of that Updated Privacy Policy. Therefore, it is important that you review this Privacy Policy before using the Platform. Any Updated Privacy Policy will become effective as of the time it is posted, or on a later date if specified within the Updated Privacy Policy itself. From that point forward, the Updated Privacy Policy will apply to your use of the Platform.

12. What are your rights?

Regarding the information held about you by us, you may:

Request that we provide you with a list and a description of your personal information that we possess.
Request that we correct any inaccuracies in the information we hold about you.
Request the deletion of your information by contacting us as specified.
Object to the processing of your information. This applies specifically when we are relying on a legitimate interest (ours or a third party’s) and your particular situation provides a basis for your objection. Additionally, you have the right to object to the processing of your personal information for direct marketing purposes.
Request that we suspend the processing of your personal information. This right can be exercised, for example, if you wish for us to establish its accuracy or the reason for its processing.
Request the transfer of your personal information to another party.

To exercise your rights concerning your personal information, which include the ability to review, verify, or correct your data, request its erasure, object to its processing, or request that a copy of your personal information be transferred to another party, please contact privacy@tqvglobal.com.

If you wish to raise a complaint about how your personal data has been handled, you can contact us to have the matter investigated.

13. How can you contact us if you would like to make a complaint?

If you need further information or wish to make a complaint, please send an email to a member of our Legal, Risk and Compliance team.